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PostPosted: Sat Apr 28, 2012 11:39 pm 
Total Newbie

Joined: Sat Apr 28, 2012 9:35 pm
Posts: 1
I am running an HP laptop with Windows Vista Home Premium SP2, my wife's computer. I managed to attach a LS-XH1.0TL about 3 years ago by following the installation instructions but I know almost nothing about network storage.

Yesterday my wife told me that the HXL was making funny noises and that she could no longer access the drive. She was unsure whether or not the status LED was blinking when the noises were going on. The drive is still powered up and the status LED is steady blue but the pc cannot find it and the NAS Navigator indicates that it is in EM Mode.

She had already found this forum and I read about EM Mode. It seems that the best way to clear it would be to reflash the drive but I am not confident that I could perform the procedure.

So my question is: can I reinstall the hard drive in an external enclosure and retrieve data from the drive by attaching it to the pc? The data is a combination of pc backups and iTunes media files and I do not have a current backup of the data.

I did try to reboot by powering the HXL down and back up but it will not power down from the switch and I was unwilling to pull the power plug.

PostPosted: Sun Apr 29, 2012 6:51 am 

Joined: Fri Jun 29, 2007 10:39 am
Posts: 2604
I would recommend to try the firmware reflash first.
Try to get the SAME firmware version which is already
installed on the box.
Use the debug mode of LSUpdater and do NOT (!!!) use
Repartition but only "force update".
You can try to update to a later firmware version, if you
can't manage to get the same version currently installed.
Do NOT repartition either!
If this fails, the last resort should be to remove the disk.
Get a decent Linux Live CD and start your PC with this CD.
Install XFS progs and support files, if not already part of
the Live CD distribution.
Mount the LAST partition of the disk as XFS. You will find
your data there.
Copy the data to an USB disk (be aware to use an appropriate
filesystem on the USB disk; FAT32 has a 4GB Limit for files).

Please do not use private mail (PN/M) to ask questions. Use the proper forum instead. (me)

If there is no verified backup of a dataset, the dataset, by definition, is unimportant. (c't 2012)

RAID (no matter which level) never ever substitutes a backup. (me)

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