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PostPosted: Fri Aug 04, 2017 11:42 am 
Total Newbie

Joined: Thu Aug 03, 2017 11:10 am
Posts: 1
After shutting down my Terrastation just a few days ago using the correct procedure I am was later faced with all four RED led lights blinking on the front panel
I tried shutting the NAS box down by the front power button but it would not respond, the only way I could get it to turn off to re-boot it was to disconnect the power cord.
It has now rebooted but I am unable to access it, the NASNavigator2 control panel shows no associated ip address and a red box at the bottom sating 'EM Mode' on passing the mouse cursor over the icon it says "The EM Mode was detected, Update Firmware or contact your local technical support.

Also when I try to set an ip address I get a pop-up box with Chinese writing which is undecipherable and a single option to select OK, I can ping the box OK but that is about it.

Anyone able to shed any light on this issue please.


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