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PostPosted: Mon Jan 02, 2017 2:15 pm 
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Joined: Mon Jan 02, 2017 1:45 pm
Posts: 3
I have just purchased an LS210 3Tb NAS and set up the users and shares as per the NAS Navigator software.
I have created a backup of my internal hard drive on my PC as a Zip file which is around 2-3Gb is size.
But when I attempt to copy the file to the NAS mapped drive, it informs me it will take around 40 minutes to complete, then after 10 minutes, I get a 'mapped drive not available' error message.
The file does not appear to be damaged but I am not sure if it is correctly loaded into the NAS folder.
Why does a mapped drive continue to loose it's connection?
I have set a static IP that is not within the assigned pool from my DNS so there are no IP address conflicts. And the network is permanently working as I can get to the router without issue.
What could be causing this?


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PostPosted: Mon Jan 02, 2017 2:38 pm 
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Joined: Mon Apr 26, 2010 10:24 am
Posts: 2730
First use only DHCP on all clients.
If this is running you can use static ips

Ping your ls while transfer
have you lost packages


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PostPosted: Tue Jan 03, 2017 10:31 am 
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Joined: Mon Jan 02, 2017 1:45 pm
Posts: 3
yes, sorry. it is my DHCP pool that I meant. I have a DHCP pool setup as 192.168.0.10-192.168.0.50 for example and the LS NAS is assigned 192.168.0.2 static with the router as 192.168.0.1 (as an example).
The NAS Navigator software is reporting is can find the LS NAS and is the correct IP, but I cannot ping it or access via firefox using 192.168.0.2 in the address, it keeps bumping me back to the router 192.168.0.2/landing.lp (spoofing 192.168.0.1/landing.lp).


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PostPosted: Tue Jan 03, 2017 10:38 am 
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Joined: Mon Jan 02, 2017 1:45 pm
Posts: 3
Also,
I have now lost web access and completely lost the mapped drive.
The device is brand new (less than 2 weeks old).
The device was lost although it still appear correctly in the NAS Navigator software, the IP address was also showing correctly, but ping or firefox refused to access the device. No lights showed any warnings (steady white light only, no flashing reds or anything unusual). Ping lost all packets and firefox spoofed the router IP instead (it was the nearest IP address to the NAS, xxx.xxx.0.1 instead of xxx.xxx.0.2).


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PostPosted: Tue Jan 03, 2017 11:49 am 
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Joined: Mon Apr 26, 2010 10:24 am
Posts: 2730
Quote:
still appear correctly in the NAS Navigator software

I think, the nas is not the problem.

Normal users have a router with dhcp and connect the pc and the nas on it
no changes are made an all is working fine


load factory defaults on your router
use dhcp on all devices

to reduce the possibilities of errors
connect the nas an the pc only with the router
no patch panels, switches ...


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