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PostPosted: Sat Oct 13, 2007 9:44 am 
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Total Newbie

Joined: Sat Oct 13, 2007 9:23 am
Posts: 1
Hi all
I need help to join my TS PRO V2 in my WIN 2003 AD DOMAIN
In the web interface i put everything correctly ( AD domain name, AD domain name realm/DNS, AD domain controller name, Username and Password), when i confirm setting TS resolve DNS name of the DC, stop file system, try to login, and after return this error:


Failed to join Active Directory Domain.
Please confirm the Active Directory Domain setting information, Administrator user name and password.


My fw is 1.20 and i see older firmware like 1.13 don't support AD correttly

BUFFALO TECHNICAL SUPPORT in Europe don't understand what is my problem, and after 5 email continue thinking i can't map drive....

Anyone can suggest what i can try?


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PostPosted: Tue Oct 16, 2007 7:24 am 
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Regular Member
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Joined: Fri Nov 10, 2006 7:08 am
Posts: 95
Location: Munich
Hi Snakker

please check the following steps and settings:

1) There must be a machine account for your TeraStation on your Domain controller existing,
2) This machine account for the TS must be flagged as trusted for delegation,
3) Inside your DNS-server there must be the (A)Host entry for the TS in the Forward-Lookup-Zone and
4) inside your Reverse-Lookup-Zone there must be the PTR-Record.

If 2) and 4) are not given then the TS is not allowed to join the ADS as BDC, Backup domain controller, which is the working scheme of the ADS client.

If 1-4 is given the TS is able to join. In TeraStation network setup you only have to enter the NetBIOS name, the full qualified Domain name and the full qualified PDC name with Domain Administrator name and password.

The LDAP on the TS then is contacting the PDC (Forward-Lookup-Zone set) and is asking for a copy of existing users. If "trusted for delegation" the TS will receive the answer (Trusted flagged and Reverse-Lookup-Zone set). So, if the last settings are not existing the answer will not be given and send. Here are about 95% of all ADS-issues located.

Cheers
Joergl


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PostPosted: Tue Oct 16, 2007 8:58 am 
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Site Admin
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Joined: Sun Jul 17, 2005 4:34 pm
Posts: 5332
Thnaks for the summary Joergl, I'm sure this will help many people. Would you be so kind as to create or edit a Wiki page on that?


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PostPosted: Tue Oct 16, 2007 10:49 am 
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Joined: Fri Nov 10, 2006 7:08 am
Posts: 95
Location: Munich
Hi Andre

no problem, please tell me by PM or Email or Posting (as you like) where I shall create the Wiki page.

Cheers
Joergl


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PostPosted: Tue Oct 16, 2007 12:01 pm 
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Site Admin
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Joined: Mon Jul 11, 2005 7:19 am
Posts: 7703
Location: Austria, Vienna
i added the info here:
http://www.terastation.org/wiki/Joining ... _Directory

and linked it into the FAQ:
http://www.terastation.org/wiki/FAQ#Pro ... _Directory

joergl, if you know something else that might be usefull, do not hesitate to edit the article. you need to register in the tera-wiki....then you can edit it.

_________________
LS1 (2.6 kernel, foonas svn1062, 750 GB, UBoot 1.2) & LS Pro (FreeLink/jtymod/GenLink, changes all the time)
Thx to all donators!


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PostPosted: Tue Aug 27, 2013 11:34 am 
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Total Newbie

Joined: Tue Aug 27, 2013 11:18 am
Posts: 1
Hi everyone

In my case I had no 'Primary DNS Server' configured under Network --> Settings.
I also had to disable the second network card 'Ethernet 2' as this was picking up some irrelevant settings. I had two of the same NAS boxes and one of them joined fine whereas the other didn't. The above settings were the only differences.

I HTH someone.
Cheers
Gabor


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