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PostPosted: Sat Oct 11, 2014 9:51 am 
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Newbie

Joined: Thu Aug 09, 2012 11:28 pm
Posts: 7
Hi,

I own a 8 TB / TS-QVH8.0TL/R6 which had been running perfectly smooth for almost 2 years now.

However since a few weeks it has a habit of just going offline. visibly it seems to be working perfectly, the display, LAN lights etc etc, but neither the networks shares appear nor can the NAS navigator find it. A restart of the TS solves the problem.

I have recently attempted to fix this by a flashing of new firmware, and then a factory reset also, but nothing has helped, infact the frequency of hanging/going offline has gone up from once a week to now definitely every day. Basically it has become un use-able unless i restart before each use.

any help would be most appreciated.


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PostPosted: Sat Oct 11, 2014 12:45 pm 
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Moderator

Joined: Fri Jun 29, 2007 10:39 am
Posts: 2604
Do you have command line access?
If yes, look at "top" output and check free memory frequently.
Maybe some process is eating up memory.

_________________
Please do not use private mail (PN/M) to ask questions. Use the proper forum instead. (me)

If there is no verified backup of a dataset, the dataset, by definition, is unimportant. (c't 2012)

RAID (no matter which level) never ever substitutes a backup. (me)


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PostPosted: Sat Oct 11, 2014 4:37 pm 
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Newbie

Joined: Thu Aug 09, 2012 11:28 pm
Posts: 7
How do I get command line access?

Im afraid with my limited knowledge I could not figure how.

I'd appreciate if you could guide me, the TS doesnt even last half a day anymore =(


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PostPosted: Sun Oct 12, 2014 9:01 am 
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Moderator

Joined: Fri Jun 29, 2007 10:39 am
Posts: 2604
Sorry, but I do not own a TS-QVHL nor do I own any TS.
There is no QVHL in our wiki too, so I can't tell you, which
model might be similar enough to take its guide.
Maybe someone else here can help?

_________________
Please do not use private mail (PN/M) to ask questions. Use the proper forum instead. (me)

If there is no verified backup of a dataset, the dataset, by definition, is unimportant. (c't 2012)

RAID (no matter which level) never ever substitutes a backup. (me)


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